Support and Service

Advancelogix offers our customers a comprehensive range of customer support and service offerings. We have a highly experienced team of support and service that enables us to provide a broad spectrum of services including:

Enterprise Support Services, our annual subscription 24/7 global support services; Operational Services, our annual subscription proactive performance management and optimization services and dedicated, onsite enterprise support services; Consulting Services, implementations, upgrades, development to performance tuning, project management; and Application Services, design, development and migration of applications.

 

In addition, we offer project-oriented consulting, training and other services using our employees and third-party consultants, which our customers purchase on an as-needed basis.

Consulting, Training and Other Services

We offer project-oriented consulting, training and other services for open source IT deployments ranging from assessment and implementation planning to solution creation and new application development. By providing consulting and support services, together with our enterprise technologies, we facilitate the adoption and use of our enterprise technologies and encourage use of additional Advancelogix offerings that may be valuable to a customer. Our consulting services are sold on a project basis. We are here to assist.